Privacy Policy

Last updated: July 2025
Bonsai Tree Properties ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and protect any personal data you provide to us.
1. Information We Collect
We may collect the following information when you make an enquiry through our website, social media, or other channels:
  • Name
  • Email address
  • Phone number (optional)
  • Postcode
  • Property details
  • Any other information you voluntarily provide
2. How We Use Your Data
We use your information to:
  • Respond to your enquiry
  • Provide property-related advice or services
  • Connect you with relevant third parties (e.g. solicitors, agents) with your consent
  • Maintain internal records
  • Improve our services
We will never sell or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
  • Your consent
  • Our legitimate interest in operating and improving our business
  • To comply with legal obligations
4. Data Retention
We will retain your information only for as long as necessary to fulfil the purposes outlined above or as required by law.
5. Your Rights
You have the right to:
  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Lodge a complaint with the ICO (www.ico.org.uk)
6. Security
We are committed to keeping your data secure and use appropriate technical and organisational measures to prevent unauthorised access.
7. Contact Us
If you have any questions or requests regarding this policy, please contact us at:
 info@bonsaitreeproperties.co.uk